The Community Care of Brooklyn Navigator connects Brooklyn residents to a network of community-based resources helping them to live safer, healthier lives
The Brooklyn Health Home, a Maimonides Health-managed entity that provides community-based care management services to individuals living with multiple chronic illnesses, today announces the launch of Community Care of Brooklyn (CCB) Navigator. The CCB Navigator screens for patient needs and utilizes care management coordination technology from Unite Us, the enterprise technology company providing the digital infrastructure to power integrated health and social care ecosystems, to connect Brooklynites to Unite NYC’s growing network of nearly 200 Brooklyn-based programs and 649 community-based programs.
The CCB Navigator’s skilled team of care managers can help to connect Brooklynites with the services and resources they need to stay safe, access quality services and avoid health crises, including:
- Mental health and substance abuse providers
- Referrals to additional healthcare specialists
- Housing services
- Social services (food, benefits, and transportation)
- Coordinating medication pickup and refills
- Other community programs that will provide support and assistance
“The CCB Navigator is an important step towards expanding care management services beyond the Medicaid Health Home to a broader spectrum of community members in need,” said Magdalena Gordon, Executive Director of The Brooklyn Health Home. “By coordinating referrals to organizations addressing a range of social determinants of health in a single platform, we are able to collaborate across organizations and address pressing issues like a lack of housing, food insecurity, substance abuse and more.”
This “one-stop-shop” for care management is currently accepting referrals from select partner providers, and will continue to expand to additional inpatient and outpatient settings and the Brooklyn community at-large.
“The CCB Navigator allows providers to offer support to patients who need services beyond their visit,” said Collette Clarke-Hinds, RN, Clinical Operations Manager at First Medcare. “This tool helps us connect our patients to resources in the community with a single call”.
“By creating a pipeline of eligible Brooklynites who have been identified and matched with specific services Housing Works provides, the CCB Navigator allows us to quickly expand our network and reach people with pressing needs”, said Michael Clarke, Senior Vice President for Programs at Housing Works.
The CCB Navigator will continue to add partners and accept referrals over the coming months. For more information visit https://thebrooklynhealthhome.org/services/.